About Us
Experienced Technicians. Dedicated Service.
Since 2019, Cardinal Elevator has served building owners, property managers, and facility teams with professional and reliable vertical transportation solutions. Our mission is to provide high-quality service, prioritizing safety, responsiveness, and long-term value. We combine local responsiveness with the talent and training of experienced elevator mechanics, ensuring each project—whether an overhaul or routine inspection—is handled with skill and transparency.
“110% better than what we had before! We couldn’t ask for better service, you all are amazing to work with!”
Director – Regional Hospital
Why Choose Cardinal
At Cardinal Elevator, we believe your building deserves more than a one-size-fits-all solution. Unlike the national elevator corporations, we’re a local, independent company that puts people, service, and safety first. We also believe you should always get what you pay for. Many companies promise maintenance visits but fail to deliver it consistently. That’s why we provide regular service reports detailing every visit we’ve completed. When we say we’ll be there, we mean it.
As a locally owned company, we brings decades of service experience and a commitment to transparency, reliability, and trust. Our technicians use non-proprietary parts to keep your systems cost-effective and ensure you’re never locked into expensive repairs. With Cardinal Elevator, you gain an independent partner dedicated to protecting your investment and keeping your elevators running safely and efficiently for years to come.
Personalized Service
You’re never just an account number with us. Our customers enjoy direct access to experienced technicians and decision-makers who know their equipment inside and out. We respond quickly, listen carefully, and deliver solutions tailored to your unique needs.
Flexibility & Transparency
We service and modernize elevators of all makes and models, without tying you to restrictive proprietary contracts. Our open approach gives you freedom of choice, honest recommendations, and cost-effective options — always with full transparency.
Community Commitment
As a locally rooted business, our reputation means everything. We’re invested in the long-term success of your building and the community we serve. With Cardinal, you get a trusted partner dedicated to keeping your tenants safe and your property running smoothly.
Expertise That Stays With You
Our highly skilled technicians bring years of hands-on experience and continuity to every job. Unlike the constant turnover of national firms, we provide consistent faces and reliable expertise that build lasting trust.
Meet our team
Our team consists of union-certified elevator mechanics, project managers, and service professionals who bring decades of industry experience to every job. We invest in continuous training and the latest tools so your elevators perform at their best. Learn more about the people who keep your vertical transportation systems safe, compliant, and efficient.
Rodney Stevenson
Vice President
Andy Kreutz
Director of Operations
Tyler Jones
Director of Sales
Grant Modglin
Account Manager
Kary Kerr
Operations Manager
Lisa Freeman
Office Manager
Danielle Bruno
Accounts Payable
Vicki Buescher
Accounts Receivable
Cardinal Elevator Company Through The Years
•
2019
Company Founded
Cardinal Elevator was founded by Katie Stevenson, driven by a commitment to provide exceptional elevator service built on integrity and craftsmanship.
•
2019
Recognized as a Women-Owned Business
Received official Women’s Business Enterprise (WBE) Certification, marking Cardinal Elevator as a proud woman-owned and operated company.
•
2020
First Major Project Completed
Successfully completed the first major hoist project at Ballpark Village, establishing Cardinal Elevator’s reputation for quality and reliability.
•
2020
Market Expansion
Expanded operations into the Springfield, Illinois market, broadening service coverage across the region.
•
2021
A Year of Loss and Legacy
After a courageous battle with cancer, founder Katie Stevenson passed away, leaving behind her husband Rodney and their two sons, Brock and Mason. Her vision and leadership continue to guide the company’s mission today.
•
2022
Team Growth Milestone
Achieved a major workforce milestone with 20 field employees, reflecting continued growth and demand for quality service.
•
2023
Continued Regional Expansion
Extended operations to the Central Missouri market, strengthening Cardinal Elevator’s presence across the Midwest.
•
2024
Building for the Future
Added new members to the office and administrative staff to support growing operations and maintain the company’s high standard of service.
•
2025
Record-Breaking Achievement
Awarded the largest project to date — the modernization of 13 elevators, a landmark accomplishment in the company’s history.
•
2025
Kansas City Expansion
Expanded operations into the Kansas City, Missouri market, continuing Cardinal Elevator’s steady growth and regional leadership.
Cardinal Gives Back
At Cardinal Elevator, giving back is at the heart of what we do. We believe that when our communities thrive, we thrive. That’s why we’re proud to support local initiatives that open doors for families and neighbors. Watch this story of lives changed—and know that you’re not just choosing an elevator company, you’re choosing a partner that cares.
Cardinal Elevator vs. National Elevator Corporations
| Category | Cardinal Elevator (Independent, Local) | National Elevator Corporations |
|---|---|---|
| Customer Service | Direct access to technicians & leadership; personalized, relationship-driven | Call centers, multiple layers, less personal |
| Response Time | Fast, local response with familiar technicians | Slower, regional scheduling; rotating staff |
| Maintenance Plans | Flexible, customized to actual equipment needs | Standardized, one-size-fits-all contracts |
| Equipment Options | Services all makes & models; open-source parts available | Proprietary equipment & parts; customers often locked in |
| Cost Transparency | Honest, upfront pricing; no hidden fees | Higher overhead, bundled charges, less transparency |
| Technical Expertise | Long-tenured technicians with consistent building knowledge | Frequent turnover; varying experience levels |
| Community Focus | Locally rooted, invested in long-term relationships | National scope; local relationships secondary |
| Decision-Making | Quick, on-the-spot solutions from empowered staff | Corporate bureaucracy slows down approvals |
| Value | Competitive pricing with personalized care | Premium pricing tied to brand name, not always value-driven |
